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Child Support Agency

Payment Information

The Wisconsin Child Support Collections Trust Fund (WI SCTF) handles all incoming and outgoing child support payments. Our agency does not accept child support payments in the office, except for purge payments. The following information is for making a payment to this fund. For more payment information, visit the Wisconsin Department of Children and Families' website here.

swinging child

To Make a Payment

  • To make a child support payment you must make checks, cashier’s checks, or money orders payable to WI SCTF and mail all child support payments and related payment coupons to:

  • Wisconsin Child Support Collections Trust Fund
    Box 74200
    Milwaukee, WI 53274-0200

AllPaid

https://www.allpaid.com/
Dane County Child Support Pay Location Code:  a002zk
All payments made are posted to your PIN # and applied to all OPEN cases

 

ExpertPay

https://www.expertpay.com/obligorapp/#/login
Secured user ID and passcode
All payments made are posted to your PIN # and applied to all OPEN cases

 

PayPal



https://www.conduent.com/solution/expertpay-paypal/ 
Expertpay has connected with PayPal to make it easier to make payments

 

 

TouchPay Kiosk

The TouchPay Kiosk Allows payments using Cash and Credit/Debit. 

Kiosk is available 8am-4:30pm Mon-Fri in the Dane County City County Building Lobby, 210 Martin Luther King Jr Blvd, Madison WI.

Pay By Phone (PBP)

WI SCTF will set up
1-800-991-5530

MoneyGram

Moneygram.com/paybills
Receive Code:  14692

Automatic Withholding from Paychecks

Most child support payments will be automatically withheld from an employee's paycheck, provided the Child Support Agency has been informed of the payer's employer. It is the payer’s responsibility to report changes of employment within 10-days to the Child Support Agency.

However, all payers are ultimately responsible for making sure that payments are made according to their court order. Payers are instructed to check their paycheck stubs to make sure that the appropriate amounts of money were withheld. If the entire amount of child support due was not withheld, it is the payer's responsibility to send in the difference to the Wisconsin Support Collections Trust Fund ("WI SCTF") using the address above.

Address Labels & Payment Coupons

For those payers who do not have their child support payments automatically withheld from their paychecks, a Monthly Statement of Account will be sent out at the end of every month.

Payments must be sent with a Payment Coupon to assure it is applied properly. Coupons are included with the Monthly Statement of Account, and are also available to payers on our child support website here. If a payment needs to be designated to a specific court case, the Designated Court Case box on the Payment Coupon must be checked and the court case number must be written in on the line provided on the Coupon. All payments (check, cashier’s check or money order) and payment coupons must be sent to the Wisconsin Support Collections Trust Fund ("WI SCTF"), using the address above.

Please contact the Dane County Child Support Agency for assistance with filling out the Payment Coupon appropriately.

Personal Payments

Payers who wish to make a child support payment on their own (either because they are self-employed, their employer did not withhold enough, or they would like to make an additional payment towards any outstanding balances), may send payment in the form of a check, cashier’s check or money order accompanied by a payment coupon to the Wisconsin Support Collections Trust Fund ("WI SCTF"), using the address above.

Payers must list the following minimum information on their payment:

  1. Name and either:
    • KIDS PIN number, or
    • Social Security number, or
    • Court Case Number.

Please contact the Dane Child Support Agency for assistance with filling out the Payment Coupon appropriately.

Payment Records

To receive information about payments made or received in your case, or account balances, please contact the WI SCTF KIDS Information Line at 1-800-991-5530. Payment records may also be obtained from the secured Child Support Online Services website here. To register for this access, follow the instructions on the website under the “First time users” section. Please note: To print payment records some browsers require pop-up blocker disabled in the apps settings. (How to: Safari Chrome Edge Firefox Explorer).

Receipt & Disbursement (R&D) Fee Debts Certified for State Tax Intercept

Beginning November 2017, payers in non-child support agency cases (i.e. cases that are not enforced by the local county child support office), that have outstanding R&D fees are certified for state tax offset. 21,355 notices were mailed informing non-custodial parents with R&D fee debts that they will be certified for state tax intercept.

Statutory Interest

Pursuant to sec. 767.511 (6), Stats., a party ordered to pay child support was required to pay simple interest at the rate of 1% per month on any outstanding balance that is equal to or greater than the amount of child support due in one month prior to April 1, 2014. The current statutory rate of interest is established at .5% per month as of April 1, 2014.

Debit Card/Direct Deposit Information

Due to recent banking system changes, deposits to your debit card or direct deposit account will now take at least 2 business days before they are available to you. Learn more about this change.

The State of Wisconsin issued a Debit Mastercard to parents who receive child support, family support and maintenance. The card is issued by Comerica Bank and managed by Go Program. Starting with the very first payment disbursed to you, a Way2Go Debit Mastercard will be mailed within 7-10 days to the current address we have on file.

If you would rather have your child support payments deposited into your own savings or checking account, please sign up for direct deposit by clicking here. Under the Subject Index, select Direct Deposit.

Click here to read more important information about the Way2Go Child Support Debit Mastercard.

How to Check on Payment Status

The State of Wisconsin has created several outstanding resources to check on your child support payments 24 hours a day, 7 days a week. That is why Dane County Child Support no longer provides payment information over the phone. Please use one of the listed payment resources available to you to manage your account balances, court order summary and payments made or received.