Dane County Child Support Agency
Under contract with the Department of Children and Families (DCF), the Dane County Child Support Agency provides assistance to establish paternity, establish support orders and enforce child support and health insurance. Our agency is comprised of dedicated individuals who handle over 28,000 open cases. Dane County Child Support Agency is one of 71 county and 10 tribal child support agencies in Wisconsin. We work in conjunction with the State, local courts and many outside partner agencies to meet the needs of the families that we serve.
New Phone System Announcement
We are excited to announce that we have updated our phone system for easier access to your caseworker. When calling our office, (608) 266-4031, listen carefully to the NEW options. The contact page or the site notification has more information about the options. Caseworkers have 3 days to return your phone call, so there is no need to call back to follow up.
How to Check on Payment Status
The State of Wisconsin has created several outstanding resources to check on your child support payments 24 hours a day, 7 days a week. That is why Dane County Child Support no longer provides payment information over the phone. Please use one of the listed payment resources available to you to manage your account balances, court order summary and payments made or received.
- Child Support Online Services (CSOS) Secured Website (current year & last year payments)
- IVR at the Trust Fund: 1-800-991-5530 (last two payments)
- EPPIC Debit Mastercard: Toll-free # 1-877-253-3686. No website at this time. EPPIC has a text message alert feature. To set up call their toll free number
- Direct deposit users can contact your local bank for savings and checking activities
- Payment histories greater than 2 years old, contact us at (608) 266-4031
Urban League Employment & Training Center
What You Do Matters
You know more about your child than anyone! But there may still be times when you have questions … about what’s going on in his brain … about his development … or about things you can do together to help him grow and learn.
Four Week Parent/Child Class for Parents and their children age 15 months - 5 years
During this five-session series, you’ll learn how play and everyday interactions help your child’s development. There will be time to share your own experiences, ask questions, and try out activities you can do together at home.
Join Us at the Urban League Employment & Training Center
1233 McKenna Blvd, Madison, WI 53719
10:00 am - 11:30 am The First Tuesday of the month:
- May 2, 2023
- June 6, 2023
- August 1, 2023
- September 5, 2023
- October 3, 2023
Registration is required for Each Session:
Contact Paula Reif
paula@hopeandafutureinc.org
Understanding Child Support
OCSE NEW WEBPAGE ‘UNDERSTANDING CHILD SUPPORT’ The Office of Child Support Enforcement (OCSE) has launched a new webpage, Understanding Child Support, to help parents find basic child support information. This web content replaces the hard copy and PDF Child Support Handbook.
Not everyone is aware of the child support program and the services we provide. That’s why the federal Office of Child Support Enforcement created an informational video to share with parents and partners. It looks at the most common child support services that parents will typically use and provides general advice to ensure the process goes smoothly. Also available in Spanish: https://youtu.be/VF8dS8V2uhY