Seal of Dane County County of Dane

Child Support Agency

Due to the Coronavirus, our office is closed to the public until further notice.

  • We are providing customer service by telephone at (608) 266-4031. When calling, please listen carefully to the prompts to speak directly to the caseworker.
  • To request an appointment to pay your purge amount, due to a warrant, please call (608) 266-4031.
  • If you missed your genetic test appointment, please visit our walk-in genetic test clinic, every Monday, at the City County Building, 210 Martin Luther King Jr Blvd, Ground Floor, Madison, WI.  Please enter at the Wilson Street Entrance between 9:00 am to 1:00 pm.  Your photo ID is required, along with a mask.

Dane County Child Support Agency

Under contract with the Department of Children and Families (DCF), the Dane County Child Support Agency provides assistance to establish paternity, establish support orders and enforce child support and health insurance. Our agency is comprised of dedicated individuals who handle over 28,000 open cases. Dane County Child Support Agency is one of 71 county and 10 tribal child support agencies in Wisconsin. We work in conjunction with the State, local courts and many outside partner agencies to meet the needs of the families that we serve.

Black Phone

New Phone System Announcement

We are excited to announce that we have updated our phone system that will connect you directly to your caseworker. When calling our office, (608) 266-4031, listen carefully to the NEW options. The contact page or the site notification has more information about the options. Caseworkers have 3 days to return your phone call, so there is no need to call back to follow up.

How to Check on Payment Status

The State of Wisconsin has created several outstanding resources to check on your child support payments 24 hours a day, 7 days a week. That is why Dane County Child Support no longer provides payment information over the phone. Please use one of the listed payment resources available to you to manage your account balances, court order summary and payments made or received.